DiscussionSLA

Safari - Challenge Not Work

Published 2 years ago

# SafeLine WAF
# ❓ question
# ✅ done

Published 2 years ago

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Bulkahov

Updated 2 years ago

0

Blank Page, Waiting Infinite page.

Hopefully that can be fixed, also on Opera Mobile.

Steps to reproduce the error:

Site in Challenge - Version Used : 6.2.4 (Actual) Pro version. - Detection Modules : Strict Mode

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Bulkahov

Updated 2 years ago

0

On my tests takes 3 minutes to page of verify appear, these 3 minutes was complete blank, also some other browsers also on blank. The issue mainly on phones but also on desktop browsers.

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Bulkahov

Updated 2 years ago

0

Proof in Video
IMG_0175.MP4

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Bulkahov

Updated 2 years ago

0

Methods to reproduce: Attack the site via ddos, activate challenge and then see the blank page

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Bulkahov

Updated 2 years ago

0

Issue still happening.

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Monster

Updated 2 years ago

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Are you using the Chinese version in other regions?

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Monster

Updated 2 years ago

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Because China has a special network environment, it is recommended that non-Chinese users use the international version instead of the Chinese version.

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Monster

Updated 2 years ago

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when this happens again, you can debug it by the following steps

  1. confirm the cloud service you are currently connected to .com, not .cn
  2. ping waf.chaitin.com to see timeout
  3. directly visit https://waf.chaitin.com/captcha/api/index.html to see if it can be connected